Kettle Cooked Chips | GMO & Gluten Free Chips - Deep River Snacks
Frequently Asked Questions
You've got questions. We've got answers!
Questions about Deep River Snacks Products
Are your snacks Kosher?
Yes! All of our snacks are Kosher! Our snacks are certified Kosher using both the KOF-K and OU certification standards. Depending on the product and timing you may find either certification shown on the front panel of the bags. Rest assured, our snacks always have been and always will be certified Kosher using the highest standards!
What does the date on the package mean?
The date printed on our packaging is our “Best By” date. This refers to the best quality date. Purchasing and eating the snacks prior to that date will ensure the wholesome, good quality that we require for all of our snacks. Retailers should not sell the product after that date, but if the date expires during home storage, the product is still safe to eat.
Why does Deep River Snacks cook their kettle chips in sunflower oil?
Sunflower oil has a clean taste and low levels of trans fat compared to other frying oils. Sunflower oil can be used in conditions with extremely high cooking temperatures and is proven to help food stay fresher and healthier for longer periods of time. Sunflower oil is also high in the essential vitamin E and low in saturated fat.
Are your kettle chips Organic?
No. We would love to offer organic kettle chips, but unfortunately the availability of organic potatoes is too low for us to migrate our entire line to organic year round. We do continue to monitor this and hope that in the future we’ll be able to offer an organic line of potato chips! In the meantime, please give our organic Tortilla Chips a try! (They’re made from organic corn and sunflower oil, two ingredients with better organic availability.)
Why does the Reduced Fat Lightly Salted have more Sodium than Original Salted kettle chips?
Yes, we admit this is confusing. The Reduced Fat Lightly Salted appears to have more sodium than Original because of a difference in the serving sizes between the two small bags. The Original Salted bag is 2oz, and contains two servings with 95g of sodium per each 1oz serving. The Reduced Fat is a 1.5oz single serving bag, with 105mg per 1.5oz serving. To compare apples to apples, 1oz of Reduced Fat Lightly Salted contains 70g of sodium, compared to 95mg in 1oz of Original Salted.
Did you guys flunk out of math class? Why do some of your 2oz chips list 150 calories for a 1oz serving, and 290 for a 2oz serving?
True, our math skills are not as great as our chip making skills! But in this case we didn’t make a mistake. This inconsistency is due to specific rounding rules put in place by the FDA.
For example: 1 oz serving = 146.9 calories which is rounded to 150 per FDA regulations
2 oz serving = 293.8 calories which is rounded to 290 per FDA regulations
Are any of your snacks Vegan?
Yes! Many of our products are vegan. An easy way to tell is by looking at the Kosher symbol on the front of the package – an or the word “PARVE” as part of the symbol indicates that the product does not contain meat or dairy ingredients (or their derivatives).
Currently, this includes the following Kettle Chips:
*Current recipe is vegan, but prior recipe did use milk ingredients. Please refer to specific package information to confirm prior to purchase.
Please note that any sugar used across our entire product line is vegan, and not processed with bone char.
Are your snacks Gluten Free?
We are committed to only making snacks that are “certified” gluten-free. We’ve always produced gluten-free snacks, but we went through the certification process to ensure that our kettle chips, tortilla chips, and organic popcorn meet the government standards of being gluten free. Not only did we meet the standards, but we exceeded them, so all of our snack products contain no more than 10 parts per million of gluten. This means that even people with very sensitive gluten intolerance can enjoy our snacks.
Are your snack products non-GMO?
We use non-GMO ingredients whenever possible. You can be assured that our potatoes, corn, and sunflower oil are always non-GMO. Many of our seasonings are also non-GMO.
At the time of this update, fourteen of our products are verified by the Non-GMO Project:
50% Reduced Fat Kettle Chips
Mesquite BBQ Kettle Chips
New York Spicy Dill Pickle Kettle Chips
Ninja Ginger Kettle Chips
Original Sea Salt Kettle Chips
Rosemary & Olive Oil Kettle Chips
Salt & Cracked Pepper Kettle Chips
Sweet Maui Onion Kettle Chips
Zesty Jalapeño Kettle Chips
Organic HONCHOS Ranch Tortilla Chips
Organic HONCHOS Peach Habanero Tortilla Chips
Organic Sea Salt Popcorn
Classic Potato Chips
We have submitted several other varieties for Non-GMO Project approval. Please visit the Non-GMO Project’s website for the most up-to-date verification status.
Questions about where to buy Deep River Snacks & Online Orders
Can I purchase Deep River Snacks online?
Yes, you can find a variety of chip flavors and sizes on Amazon.com!
Are Deep River Snacks available in Canada?
Yes, we have expanded our snack distribution to Canada. The following kettle chip flavors – Original Salted, Mesquite BBQ, Sweet Maui Onion, Rosemary & Olive Oil and Sea Salt & Vinegar Kettle Chips – are available in bilingual packaging and can be found in many stores in British Columbia. Deep River Snacks is in the process of increasing our distribution to Alberta, Saskatchewan, Manitoba, Ontario and Quebec.
How does your giving program work?
Deep River Snacks fundamentally believes in giving back to the organizations that have personally affected Deep River Snacks’ employees. “We Give a Chip” is integral to the Deep River Snacks brand and we are proud to make donations to a number of charities every year.
How do you choose which charities to support with 10% of your net profits?
Deep River Snacks donates to organizations that have personally affected the lives of Deep River Snacks employees. Each year, we commit to making a donation to each of the charities featured on Deep River Snacks’ bags. We also give money to other charities that are not featured on our bags, if they support causes important to our employees.
How do you decide how much of the 10% of net profits to donate to each charity?
Deep River Snacks strives to maximize the impact of its charitable donations. To that end, Deep River Snacks annually determines how to apportion its charitable giving among the various charities it supports. This decision is based on which charities address causes that have impacted Deep River Snacks’ employees the most, with an incremental preference given to charities working to find a cure for diseases like cancer and other disorders affecting the Deep River Snacks family.
Please click here for the complete list of Frequently Asked Questions.
Why does the charity on my bag not match the charity shown on the website?
From time to time, we do change the charities that we feature on the back of one of our flavors. It may take several weeks for the change to reach stores, depending on the amount of packaging materials (bags) we have in our production facility at the time the change is made. During this transition period you may find both the old and new charities shown on fresh bags in your local store.
How can my charity be featured on your bags?
Our bags feature charities that have touched the lives of Deep River Snacks employees. We have a personal connection to each charity we feature, which is what makes it so special! Our team does review our charities from time to time, and occasionally we do update our packaging, or add new organizations as we launch new snacks.
While that personal, employee connection is what drives our decision making, we’re always happy to hear what our fans ‘give a chip’ about. Please feel free to send us a note at email@example.com to tell us about a charity that you’re passionate about.
Do you provide in-kind donations or sponsor events?
Deep River Snacks is happy to consider supporting your event through in-kind donations and sponsorship. To be considered, please fill out our in-kind donation form at least 90 days prior to the scheduled event. Please note: Deep River Snacks does not make financial donations or contributions through this program in an effort to maximize the amount of snacks we can donate.
Who do I contact for media inquiries?
Please send your media inquiries to our Sr. Director of Marketing, Kristine Ford, at firstname.lastname@example.org, and we will promptly respond to your email.
Do you conduct factory tours?
No, unfortunately we don’t conduct factory tours at Deep River Snacks.
FAQs about HONCHOS
Why *was* Nacho Cheese only 90% organic?
Right now, the scarcity and cost of organic cheese is prohibitive so we use natural, real, conventional cheese. As organic cheese becomes more widely available, we hope to convert to a 100% organic version. HONCHOS Peach Habanero and Ranch are 100% USDA Certified Organic.
**UPDATE: we’ve been able to find a solution that has allowed us to make HONCHOS Nacho Cheese fully, 100% Organic! New, fully organic bags began shipping in June 2017, and feature a green and white organic seal on the front.
Why are artificial colors so bad?
Many people report negative reactions to artificial colors and flavors, like hyperactivity in children, migraines, and even anxiety.
The Center for Science in the Public Interest estimates that more than half a million children in the United States suffer adverse behavioral reactions after ingesting food dyes, and in a letter submitted in March, urges the FDA to require a warning label on foods that contain synthetic dyes. Other countries have already taken action against these artificial ingredients: Red Dye 40 is “not recommended for children” in the UK, Yellow Dye 6 is banned in Norway and Finland, Yellow Dye 5 is banned in Norway and Austria.
Not what you want from your snack.
Tell me about those HONCHOS ingredients…
So glad to come across a fellow ingredient-investigator! Please see below for information on all of the ingredients in HONCHOS. If you have any questions, please don’t hesitate to contact us.